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PR: Smile Train Bags a Silver at the 57th Anvil Awards

March 11, 2022


Smile Train Bags a Silver for the First-Ever Filipino Mobile Speech Application at the 57th Anvil Awards

Smile Train Philippines’ Virtual Telehealth and other Speech Therapy programs were recognized for the second consecutive year in the recently concluded 57th Anvil Awards

MANILA, PHILIPPINES - In the Philippines, where more than 5,000 babies are born with a cleft palate every year, access to various cleft-related treatments such as speech therapy remains vital. This is especially true during the height of the COVID-19 pandemic, when ensuring patients can continue their speech therapy sessions became a pressing concern. 

Standing by its commitment to continue promoting comprehensive cleft care, Smile Train, the world’s leading cleft organization, endeavored to bring its speech therapy programs direct to patients by launching the country’s first Filipino speech therapy mobile application. The platform allows more patients and families born with cleft to continue receiving comprehensive cleft care with greater ease using their smartphones. (The Smile Train Filipino mobile speech application is free and downloadable on both Apple and Google Play Store. Visit for more feature details.)

The impact of this innovative application as well as Smile Train’s telehealth services was recognized at the 57th Anvil Awards, bagging the Silver Award.

“As Smile Train strives to create a brighter future for Filipinos born with a cleft, we are grateful to receive this recognition for the second time as this is a testament of our organization’s efforts to bring uninterrupted care and convenient access to patients amidst the COVID-19 pandemic,” said Kimmy Coseteng-Flaviano, Vice President, Smile Train South East Asia. 

Since the programs were launched, Smile Train’s speech telehealth and therapy programs in the Philippines have treated over 300 patients, providing them with more than 2,000 cleft care-related sessions—including speech therapy, nutritional support, breastfeeding guidance for mothers of babies with clefts, pre-surgical consultations, and psychosocial care. From 2020 to 2021, Smile Train and its 26 partners supported a total of 2,125 sessions for over 223 individuals for speech services alone. Despite COVID-19 restrictions, patients still have access to Smile Train’s services and are still able to schedule surgeries in partner hospitals.

“Smile Train has always been committed to exploring various avenues and utilizing technology to provide comprehensive cleft care to reach more patients and communities in the country,” shared Flaviano. “All these programs built on the earlier successes of Smile Train’s efforts at the onset of the pandemic, notably Speech Camp 2020, which is a series of virtual therapy classes and discussions conducted by speech-language pathologists and medical professionals.”

To know more about Smile Train’s global efforts and to donate, please visit To learn more about Smile Train’s local programs in the Philippines and to refer a patient in need, please visit Follow Smile Train Philippines on Instagram @SmileTrainPh, and like us on Facebook at @SmileTrainPhilippines.

How to Get a PSA Online Appointment 2022

March 10, 2022


The pandemic has driven most government agencies to find ways and means to continue providing services to the public while helping minimize the need to personally transact at government offices. Online service platforms were designed and activated to provide Pinoys the option to file their transactions, claims, inquiries, and follow-ups online. However, there really are some transactions that require the applicant to be physically present at the government agency’s office. In such cases, applicants are required to set an appointment with the agency to avoid overcrowding offices and long lines of people waiting to be attended to.

The Philippine Statistics Authority (PSA) has recently fully implemented the online appointment system for Civil Registration Services. This means that if you are planning to get a copy of a PSA birth certificate, marriage certificate, death certificate, or CENOMAR at a PSA office, you need to create an appointment online. Yes, very similar to creating an appointment for your passport application and renewal with the DFA.

If you need a copy of your PSA birth certificate, PSA marriage certificate, or CENOMAR, or would like to request for the PSA death certificate of a family member, you can do so by setting an online appointment to visit the nearest PSA outlet in your area. 

Setting an appointment online:

STEP 1: Log on to and click on the CRS Appointment System image to view the Privacy Notice. Tick the I Agree button to indicate your agreement and proceed. Important Reminders for setting an online appointment is shown on a pop-up screen. Click the Next button.

STEP 2: Choose the PSA CRS outlet where you wish to set an appointment. If you are requesting for a PSA certificate that underwent Court Decrees and Legal Instruments for the first time, book an appointment at East Avenue.

STEP 3: Input your name, a working email address, and your mobile number. The PSA will send a copy of your appointment sheet via email. For urgent updates on your appointment, they may also call you on your mobile phone. If you agree to the collection and use of your personal data, tick the box below the form and click on Next.

STEP 4: The system will send a 6-digit verification code to your registered email address. You must get that code and type it on the OTP Verification field. Click the Verify button to continue.

STEP 5: You will be asked for the type of PSA certificate you are requesting for, including your relationship to the owner of the document. Provide your complete name as well. There is an option to add another certificate if you need more than one type. Otherwise, click the Next button.

STEP 6: Select the date and time of your appointment and click Next.

STEP 7: You will be shown the important details of your appointment. Please take note of the date and time you chose, your email address, and your mobile number. If all are in place, click on Confirm.

SETP 8: When your appointment is confirmed, you will be shown a Civil Registration Service Appointment Slip with a barcode. The same will be sent to your email as a digital copy. 

STEP 9: Be at your chosen PSA outlet on the date and time of your appointment to get your PSA certificate.

Important reminders when visiting your chosen PSA outlet:

  1. Present the CRS Appointment Slip to the Information Marshal for validation. You may present the digital copy or a print-out.

  2. Get your Application Form and a Queue Ticket Number and present this to the transacting window with your payment, valid IDs, authorization letter/SPA if you are requesting for another person, and other supporting documents.

  3. Get your Official Receipt and check that all information is correct.

  4. Claim your PSA certificate on the scheduled date and time of release. Proceed to the Releasing Area. If you are requesting for another person, you may be required to present the OR, valid IDs, authorization letter/SPA, and other supporting documents to the Releasing Officer.

  5. Check the correctness and completeness of the documents you receive.

Important Reminders:

  1. Be at the PSA CRS outlet at least 30 minutes before your appointment schedule.

  2. Bring valid IDs (document owner/s and authorized representative) that match the names encoded.

  3. Basic fees are:

    1. Copy issuance, Authentication, and Annotation of Birth, Marriage, and Death Certificates: Php 155.00 per copy.

    2. CENOMAR – Php 210.00 per copy

  4. An authorized representative is not allowed to delegate to another person under his/her authority to request for the civil registry documents.

  5. An authorized representative is only allowed to request for 2 unrelated individuals.

  6. Minors are not allowed to book an appointment.

  7. Securing an appointment is free of charge and a CRS appointment slip is non-transferrable.

  8. For concerns and inquiries, transact only with authorized PSA personnel.

You also have the option to order your PSA certificates online and have these delivered to you. is an online channel authorized by the PSA to receive orders for PSA birth, marriage, death certificates and CENOMAR through their website. To order, click on this link